Terms and Conditions for ScrubPro

Last Updated: August 15, 2025

Welcome to ScrubPro (“Website”). ScrubPro,  provides high-quality medical scrubs, professional apparel, accessories, and footwear to customers in the United States. By accessing or using our Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Website.

1. Introduction

These Terms govern your use of the Website and any purchases or interactions with ScrubPro. These Terms apply to all users, including visitors, registered users, and customers. By using our Website, you confirm that you are at least 18 years of age and are not located in a country under a U.S. government embargo or listed as a “terrorist-supporting” country.

Contact Information:
Email: Orders@scrubpro.com
Phone: (814) 643-1040

2. Conditions of Use

By using our Website, you agree to:

  • Provide accurate, current, and complete information during account registration or checkout.
  • Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.
  • Use the Website for lawful purposes only and refrain from prohibited activities, including but not limited to:
    • Engaging in fraudulent activities or misrepresenting your identity.
    • Posting defamatory, offensive, or illegal content.
    • Attempting to introduce malware, bots, or other harmful code.
    • Violating intellectual property rights or engaging in unauthorized reselling.

ScrubPro reserves the right to suspend or terminate your account for violating these Terms.

3. Products and Services

ScrubPro offers medical scrubs, professional apparel, accessories (e.g., stethoscopes, badge holders, compression socks), and footwear in various sizes (unisex, petite, tall, maternity). We also provide customization services, such as embroidery, and group order options with payroll deduction for eligible customers.

Product Information

We strive to ensure that product descriptions, prices, and stock quantities are accurate. However, we do not warrant that all information is error-free, complete, or current. Prices and availability may change without notice. If a product is not as described, your sole remedy is to return it in unused condition as per our Return Policy.

4. Orders and Payments

Order Process

  • Orders are placed through our Website and are subject to acceptance by ScrubPro.
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud.
  • You will receive an order confirmation via email once your order is accepted.

Payment Terms

  • We accept payments via major credit cards (Visa, Mastercard, American Express) methods displayed at checkout.
  • All prices are in USD and exclude applicable sales taxes, which will be added at checkout.
  • Payment must be completed in full before orders are processed.
  • ScrubPro reserves the right to reject any payment for any reason.

Billing Accuracy

You agree to provide accurate billing and account information. We are not responsible for errors resulting from inaccurate information provided by you.

5. Shipping and Delivery

ScrubPro ships to addresses within the United States only. 

  • Flat shipping fee of $9.99 per order.
  • Order processing time of 7-10 business days.
  • Estimated delivery times and tracking information.
  • Procedures for lost or damaged shipments.

6. Returns and Refunds

Contact us for details 

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, designs, and product descriptions, is owned by ScrubPro or its licensors and is protected by U.S. copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission from ScrubPro, except for personal, non-commercial use.

User-Generated Content

If you submit reviews, ratings, or other content (e.g., photos, testimonials), you grant ScrubPro a non-exclusive, royalty-free, worldwide license to use, display, and reproduce such content for marketing and operational purposes. You agree that your content will:

  • Be accurate and based on firsthand experience.
  • Not contain offensive, defamatory, or illegal material.
  • Not infringe on third-party rights.

ScrubPro reserves the right to remove or reject any user-generated content at its discretion.

8. Limitation of Liability

To the fullest extent permitted by law, ScrubPro, its affiliates, and their respective officers, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use of the Website or products purchased.
  • Inaccuracies or errors in product descriptions or pricing.
  • Delays, losses, or damages during shipping.
  • Unauthorized access to your account or data.

Products are provided on an “as-is” and “as-available” basis without warranties, express or implied, unless otherwise stated in our warranty policy.

9. Third-Party Links

Our Website may contain links to third-party websites or services (e.g., payment processors, shipping carriers). ScrubPro is not responsible for the content, accuracy, or practices of these third parties. Use of third-party links is at your own risk.

10. Privacy

Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Website, you consent to our data practices as described in the Privacy Policy.

11. Dispute Resolution

These Terms are governed by the laws of the State of Illinois, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved through:

  • Informal Negotiations: Contact us at Orders@scrubpro.com to resolve issues informally within 30 days.
  • Binding Arbitration: If unresolved, disputes will be submitted to confidential arbitration in Champaign, Illinois, under the rules of the American Arbitration Association.

You agree to waive any right to participate in a class action lawsuit against ScrubPro.

12. Termination

ScrubPro may suspend or terminate your access to the Website at its sole discretion if you violate these Terms or engage in conduct that harms the Website or other users. Upon termination:

  • Your account and access to the Website will be deactivated.
  • Pending orders may be canceled, subject to our discretion.
  • You remain liable for any outstanding payments or obligations.

13. Changes to These Terms

ScrubPro reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes constitutes your acceptance of the revised Terms.

14. Miscellaneous

  • Force Majeure: ScrubPro is not liable for delays or failures due to events beyond our control (e.g., natural disasters, strikes).
  • Severability: If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
  • Entire Agreement: These Terms, along with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and ScrubPro.

15. Contact Us

For questions or concerns about these Terms, please contact us at:
The Uniform Place
Email: Orders@scrubpro.com
Phone: (814) 643-1040

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.