General FAQs
How can I contact Scrub Pro?
I forgot my password! How do I retrieve it?
(If you have not received an email with a new password make sure we are not hiding in your spam folder by adding us to your contacts!)
Do you offer free shipping?
Orders with a subtotal of $99 or more qualify for free 2-Day shipping. The subtotal does not include taxes, gift cards, or embroidery. Items shipped directly from the manufacturer do not qualify for 2-Day shipping. Your order may be shipped in separate packages. Inclement weather may delay delivery.
Orders place during Free Shipping promotions or orders that are placed using a Free Shipping discount code will be shipped using standard shipping methods.
How long does shipping usually take?
For standard shipping, in stock items coming from our warehouse should be delivered in 4-6 business days after your order is processed. Items shipped directly from the manufacturer may take longer to be delivered. Your order may be shipped in separate packages. Inclement weather may delay delivery, we are not responsible for delays with shipper.