Outside of the USA: We do not ship outside of the USA. We do not ship to Canada, Mexico, Europe, Australia, New Zealand, Asian Countries, Africa, or to Middle Eastern Countries. 

U.S. Territories: We do not ship to the following U.S. Territories: Puerto Rico, Guam, U.S. Virgin Islands, American Samoa or to Northern Mariana Islands. 

APO/FPO: We do not ship to APO/FPO. Please provide an alternative shipping address.

P.O. Box: Orders being shipped to a P.O. Box will be shipped using USPS Shipping, see details under USPS Shipping.

Processing Time: Processing time is the amount of time it takes to prepare your item(s) to ship. Orders with in-stock items placed by 10:00 am EST on a business day are normally processed the same day. Orders placed after 10:00 am EST or on non-business days will be processed the following business day. Embroidered items can add an additional 3-5 business days to the processing time.

Read more on our shipping policy here.

General FAQs:

• How can I contact Scrub Pro?
• I forgot my password! How do I retrieve it?
• Do you offer free shipping?
• How long does shipping usually take?
• How do I enter my coupon code at checkout?
• Can I use more than one discount/coupon code?

Order FAQs

• Where is my order? Or did my order ship?
• Can I get my orders embroidered?
• Can I modify or cancel my order after it’s placed?
• What happens if an item I order is back-ordered?
• Can I change an item after adding it to my shopping cart?
• Do you accept orders over the phone, fax or in the mail?
• How can I place a group order?
• When will I receive my order?

Rewards Program FAQs

• How do I Participate?
• How can I earn points?
• How can I spend my points?
• Can I use more than one discount/coupon code at once?
• Do my rewards points ever disappear?
• Do my store purchases apply towards the rewards program?
• Where can I find my "Refer A Friend" link?
• How Does The "Refer A Friend" Link Work?

Shop Pay Installments FAQs

• How does Shop Pay Installments work?
• Are there any hidden fees?
• How often will I have to make payments?
• Can I pay in full through Shop Pay?
• Licenses, Notices, and Related Disclosures